Privacy

What happens to your information when you use these pages, in plain English.

Who runs these pages

These pages belong to The Design and Tech Studio, who decides what happens to anything you send them. For any question about your information, email [email protected].

They are provided by DigiLinks, which stores the information on their behalf and does not use it for anything else.

If you send your details

The form on the card asks for your name and email address, and your phone number if you want to give it. The Design and Tech Studio receives them by email and keeps them in their contacts list so they can get back to you, and you are sent an automatic reply. The wording you agreed to is kept with them.

They are kept until they are deleted, which you can ask for at any time.

If you book

To book, you give your name and email address, and your phone number or address when the appointment needs one, plus anything you choose to write. The Design and Tech Studio uses them to arrange the appointment, and you are sent a confirmation and reminders by email. If they have connected their calendar, the booking is added to it.

Payments are taken by Stripe. Your card details go to Stripe and are never seen or stored by these pages.

If you buy something

You give your name and email address so The Design and Tech Studio knows who bought it and where to send it. Payment is taken by Stripe: your card details go to Stripe and are never seen or stored by these pages. A record of what you bought is kept, because the law requires it of any business selling online.

Seeing what you have bought or booked

You can put your email address in to see your own orders and appointments. The Design and Tech Studio emails you a link rather than asking for a password, and the link only works from the email it was sent to. Your address is not added to anything by asking.

Visitor numbers

Visits and button presses are counted without cookies and without recording who you are: no name, no details of your device and nothing stored on your phone or computer. Your internet address is used for a moment to stop abuse, and is never kept.

Cookies

These pages set no cookies until you ask to see your orders and appointments. Signing in that way puts one cookie on your device so you stay signed in, and it does nothing else: it is not used to follow you or to count anything.

Your rights

You can ask The Design and Tech Studio for a copy of what they hold about you, to correct it, or to delete it. If you are unhappy with how it is handled, you can complain to the Information Commissioner's Office at ico.org.uk.